Why do my employees need writing training
When your employees write in a confident clear style, using plain English, your entire organisation benefits.
Although writing is an important part of working life, not many employees receive help with structuring documents or any guidance on business writing. Many people say that that they feel insecure about their grammar and writing skills in their work environment.
This is the feedback from one participant:
“The most relevant course I have been invited to attend as a member of a customer relations team. Has left me wanting more.”
When we feel insecure, we tend to overcompensate and end up using overly formal phrases that leave the reader with a negative impression of the writer and the company.
Compare the very different impressions these two sentences create. The first is the original, from a council’s letter to one of their local residents:
I can advise you that the submission of a planning application would not be required for the installation of this satellite antenna.
You will not need to apply for planning permission to install your satellite dish.
Because most people find writing business letters trying, they end up writing in a stiff, overly formal tone, using official sounding terms and phrases, which creates an alienating impression. We’re sure you’ll agree that the original above scowls at the addressee, whereas the second smiles.
When writing business reports, a similar thing happens and writers end up producing reports that are difficult to read. Sometimes report writing is made more complicated than it needs to be because the writer includes too much information, or information that is not structured logically.
Unclear writing creates confusion, leading to more enquires for clarification, errors, misunderstanding and complaints. All of these consume valuable company time.
In a few easy-to-learn steps, we can show your employees how to write quickly, naturally and fluently. Moreover, as at least 50% of our course training material is built around the participants letters and reports, the content is directly relevant to their business writing needs.
The benefits of investing in writing training
As the above example illustrates, a plain English style is much easier to write and immediately creates a more helpful impression of the writer and their organisation.
Companies who do invest in training see the benefits when this confidence in writing is put into practice. Time is not wasted in the writing process or in clearing up confusion created by unclear documents.
We guarantee that if your employees apply the plain language guidelines to their work documents, your organisation will:
- Save time, effort and money
- Develop more effective and efficient work practices
- Increase customer satisfaction
- Enjoy a better public image
The Write Way's business, letter and report writing courses
Our business writing training helps writers to:
- Select the appropriate style and tone for the topic and reader
- Produce natural and fluent text quickly and easily
- Write in a way that creates a positive impression
- Avoid common mistakes to produce accurate, clear documents
- Use reader friendly words and phrases
Further details on our business writing skills courses
We run a wide range of professional English writing courses for all types of organisations and companies to help individuals and teams produce clear, accurate and effective documents that create a good impression. The principles we cover can be applied to writing all document types: business letters; business and technical reports; audit reports; e-mails; and procedures and instructions etc.
E-mail us with a sample document, and we’ll return it with comments and plain English suggestions, showing how we can help you to write documents that will smile rather than scowl at readers.
Our lead writing trainers have over 20 years’ experience in running in-house writing programmes and in coaching individuals in one-to-one workshops. We guarantee that the participants will benefit from our presentations and the practice sessions. We make sure that our courses are interactive, hands-on and enjoyable. Please see our feedback to read the positive comments our participants have made over the years.
Plain English writing courses
Writing in Plain English
Writing Effective Audit Reports
Writing Plain Legal Documents
Professional and Business English Writing Courses
How To Write Professional Letters
Writing Effective Reports
Writing Clear Procedures and End-User Manuals
On-line Business Writing Collaboration
We Can Work On Your Documents With You Online
Other work-Related Writing Courses
Grammar Course for Accurate Writing
Train Your Trainers
International Business English
One-to-one Writing Consultations
Why Choose Us To Lead Your Writing Training Programmes
Our lead writing trainers have over 28 years’ experience in training individuals to communicate in writing efficiently and effectively. We make sure that our courses are interactive, hands-on and enjoyable. Please see our feedback to read the positive comments our participants have made over the years.
General information on our business writing skills training days
Most of our writing training days start at 9.30am and we take breaks at approximately 90-minute intervals and we always agree on the lunch break duration in case participants have to reply to e-mails or make work phone calls. In the morning sessions, we present the areas that frequently block clear communication in business writing and participants then work on short extracts, identifying the barriers to clarity and rectifying them.
In the afternoon sessions, we focus on the participants’ own documents, highlighting and correcting the “writing taboos” and after tea, we break out into small groups to re-write a larger piece. We then share each version of the edit, checking that each group has applied the principles of plain English that we covered in the morning session. And there may be prizes if the participants succeed in removing and avoiding the “taboos”