Letter Writing Training Programmes
In a few easy-to-learn steps we can show you how to write clear, concise and correct letters.
Why Employees Need Letter Writing Training
Course Content
The professional letter writing course can be modified to meet the specific needs of your organisation, for example, we can focus on dealing with complaints, customer service letters, standard letters etc.
Successful Letter Writing Essentials
Identifying And Addressing The Reader
Tone And Voice
Word Choice
Maintaining The Reader’s Interest
Sentence Construction
Convincing And Persuading Techniques
Clear Letter Writing
Being Concise: Avoiding Redundant Words and Phrases
Creating Subject Driven Sentences
Using Plain English: The ‘Fog’ Factors
Writing To Be Understood
Quality Letter Writing
Grammar: Avoiding 15 Common Errors
Apostrophes, Using Punctuation Marks Properly
Rules: When to Follow, When to Ignore
Appropriate Letter Writing Styles
Voice: Active And Passive
Extremes and Concrete Language
Tone: Positives and Negatives
Design Factors, Presentation and Layout
Expressions: Formal and Informal
Letter Writing Exercises
We try out the techniques using participants’ own letters.
Costs
In-company, for groups of ten or more participants, the fees work out at approximately £160 per person per day, with a lower daily participant rate for larger groups.
We can also work on your company documents in our offices or with you on a one-to-one basis at an agreed hourly rate. Please Contact Us for further information.
See what you can learn from the Writing Effective Letters training course